Frequently Asked Questions

Everything you need to know about shopping with Outback Trading.

What are your standard shipping times?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Simply visit our returns portal to start your request and receive a prepaid shipping label.

How do I track my order?

Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and select international territories. Shipping rates and delivery times for international orders are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are your products covered by a warranty?

Yes, we stand behind the quality of our gear. Most items come with a one-year limited warranty against manufacturing defects. Please contact our support team for specific product details.